InnManager Pro Privacy Policy

Effective Date: June 18, 2026

This Privacy Policy applies specifically to the InnManager Pro mobile application and related services operated by JoomRocks ("Company", "we", "our", or "us"). By using InnManager Pro, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About InnManager Pro

InnManager Pro is a hotel and accommodation management platform that helps hotel owners and staff manage reservations, guest information, room inventory, billing, payments, notifications, reports, and related operational activities.

2. Information We Collect

Depending on how you use the application, we may collect the following information:

• Name
• Email address
• Phone number
• Business or hotel information
• User account credentials
• Booking and reservation information
• Guest details entered by authorized hotel staff
• Device information
• Operating system version
• Application usage information
• Push notification tokens
• Technical logs and diagnostic information

3. Guest Information

Hotel operators using InnManager Pro may store guest information within the application. Such information is entered and managed by authorized users of the hotel or accommodation business. InnManager Pro processes this information solely for providing reservation and hotel management services.

4. How We Use Information

We use collected information to:

• Create and manage user accounts
• Provide hotel management services
• Process reservations and bookings
• Generate reports and operational records
• Send notifications and alerts
• Improve application functionality
• Respond to support requests
• Maintain security and prevent unauthorized access
• Comply with legal obligations

5. Notifications

The application may send push notifications, booking alerts, reminders, system notifications, and service-related communications. Users may manage notification preferences through their device settings where supported.

6. Third-Party Services

To provide and improve our services, we may use trusted third-party providers, including:

• Supabase for backend services and data storage
• Firebase Cloud Messaging for push notifications
• Email delivery providers
• Hosting and infrastructure providers
• Analytics and monitoring services

These providers may process information on our behalf solely for the purpose of providing services necessary for the operation of InnManager Pro.

7. Data Sharing

We do not sell personal information.

Information may be shared only:

• With service providers supporting the application
• When required by law, regulation, or legal process
• To protect our rights, security, or property
• In connection with a merger, acquisition, or business transfer

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system can be guaranteed to be completely secure.

9. Data Retention

We retain information only for as long as necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

When information is no longer required, it may be deleted, anonymized, or securely archived according to applicable legal requirements.

10. User Rights

Users may have the right to:

• Access their personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where applicable
• Request a copy of their personal data

11. Account Deletion

Users may request deletion of their account and associated personal information by contacting:

Email: support@joomrocks.com

After verifying the request, we will delete or anonymize personal information unless retention is required by law, accounting obligations, fraud prevention requirements, or ongoing legal matters.

12. Children's Privacy

InnManager Pro is not intended for children under the age of 13. We do not knowingly collect personal information from children.

13. International Data Transfers

Information may be processed and stored on servers located in different countries depending on our infrastructure providers. By using the application, users consent to such processing and storage where permitted by applicable laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.

15. Contact Information

For questions regarding this Privacy Policy or privacy-related requests, please contact:

JoomRocks
Email: support@joomrocks.com
Website: https://joomrocks.com